Effective Date: 03/14/25

PennyPuffin.com (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

By accessing or using PennyPuffin.com, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our platform.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

Contact details (e.g., name, phone number, email address)

Information submitted through forms or surveys

Any communications or inquiries sent to us

b. Information Collected Automatically

Device identifiers (IP address, browser type, operating system)

Cookies and similar tracking technologies

Usage data such as pages visited and time spent

c. Information from Third Parties

Demographic or behavioral data from partners and advertising networks

Lead data or profile information from data providers

Publicly available records

2. How We Use Your Information

We use your information to:

Match you with service providers based on your preferences

Facilitate communication with you via SMS, email, phone, or other channels

Operate and improve our website and services

Personalize content and user experience

Analyze trends and prevent fraud

Comply with legal obligations

3. Use of AI and Automated Systems

We may use artificial intelligence (AI) and automated decision-making tools to:

Assess user-provided information and match it with relevant providers

Prioritize leads or inquiries

Generate customized communications

Detect fraud and anomalies

These systems are reviewed regularly to ensure fairness and compliance.

4. Communications and Consent

By submitting your information, you provide express written consent to receive communications from PennyPuffin.com and our trusted partners via:

SMS or text messages

Phone calls (including automated or prerecorded messages)

Email

AI-assisted or human-operated outreach platforms

You may opt out at any time by:

Replying STOP to SMS messagesClicking “unsubscribe” in email communicationsContacting us at [email protected]

We respect all opt-out requests, and we do not contact individuals listed on Do Not Call registries unless we have consent.

5. Sharing Your Information

We share your information only with:

Trusted partners who help fulfill your requestsService providers who support our operations (e.g., hosting, analytics, outreach tools)Regulators or law enforcement, if required by law

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain and improve website performanceUnderstand user behaviorPersonalize user experiences and marketing content

You may manage or disable cookies through your browser settings.

7. Data Security

We maintain technical and organizational safeguards to protect your data. However, no method of transmission or storage is completely secure. You use our services at your own risk.

8. Your Rights (Including CCPA)

If you are a California resident or located in a jurisdiction with similar laws, you may have the right to:

Access the personal data we have collectedRequest deletion of your dataOpt out of the sale or sharing of your information

To make a data request, email

[email protected]. We will verify and respond in a timely manner.

9. Children’s Privacy

PennyPuffin.com is not intended for use by individuals under 18. We do not knowingly collect information from minors. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date. Your continued use of our site after updates constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Email:

[email protected]